files

Just a few files I use with my clients

A simple feedback frameworks: Observation, Impact, Listening, Suggestion

An advanced framework for difficult discussions with stakeholders

A case study on using a framework to effectively communicate the why, what and how

Four steps of effective meetings - making sure you get what you need and nobody feels like time is wasted

Avoiding dropping the ball and avoiding hot potatoes by strong post-meeting summaries

Stage 1: Do no harm

Stage 2: They need to know what to do when I'm not in the room

Stage 3: My disappearence should be notice after a quarter